Privacy Policy
Jambiani Residence
East Coast, Zanzibar, Tanzania
Effective Date: 26.10.2024
Jambiani Residence (“we,” “our,” or “us”) respects the privacy of our guests and website visitors. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
– Contact Information: Name, email address, phone number, and postal address, for communication purposes.
– Booking Information: Details related to your stay, including arrival and departure dates, room preferences, and payment information.
– Usage Data: Information about how you use our website, collected via cookies and similar tracking technologies.
– Communication History: Records of emails, messages, and other correspondence with us.
– Feedback and Testimonials: Information you provide voluntarily for feedback or testimonials on our services.
2. How We Use Your Information
We use your information to:
– Facilitate bookings and provide requested services.
– Communicate with you regarding reservations, inquiries, and special offers.
– Enhance and personalize your experience.
– Process payments and manage billing.
– Improve our services and website functionality.
– Comply with legal obligations and protect the rights and safety of our guests and property.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
– Service Providers: Third parties who assist with booking, payment processing, and website management.
– Legal Authorities: Where required by law or to protect our rights and the safety of our guests.
– Business Partners: In the event of a merger, acquisition, or business transfer, personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience and gather usage information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security measures are completely foolproof.
6. Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights related to your personal information, including:
– Access: Request details of the personal information we hold about you.
– Correction: Request corrections to any inaccurate information.
– Deletion: Request deletion of your personal information, where applicable.
– Objection or Restriction: Object to or request restriction of certain data processing activities.
– Data Portability: Request a copy of your information in a structured format.
To exercise these rights, please contact us using the contact information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@jambianiresidence.com
Phone: +255 775 381 753
Postal Address: East Coast, Zanzibar, Tanzania